The access to the Application is available only to the SPNI employees, SPNI contractors and associated partners of Multiple System Operators (MSOs) for DTH and Cable, Internet Protocol television (IPTV), Headend in the Sky (HITS) and Local Cable Operators (LCOs) associated with SPNI (“ Users / you / your ”).
Further, the access to the Application is available only through registration. In case you are a roaming user or if you are a traveller visiting various countries around the world and want to avail the services offered on the Application, please bear in mind that you will be required to notify Us so that we can inform you if the services are available in your region and if you can avail Our services. The details and consent obtained from you at the time of registration will be subjected to the applicable laws and regulations of the country You register in.
Moreover, it is advised that you should not access or use Application by means of any mechanism or technology which conceals your actual geo-location or provides incorrect details of your location (for example, use a virtual private network (VPN). We will not be responsible or liable for any consequences or claims (legal or otherwise and including but not limited to any user requests) with respect to processing of your Personal Information if you use any mechanism or technology to access or use the Application which conceals your actual geo-location.
‘Personal Information’ means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information. SPNI captures the Personal Information from you, since We cannot identify you by a pseudonym or through anonymous data.
We do not intend to collect or knowingly collect information from any person who has not attained age of 18. In the event We collect Personal Information of any minor, We will obtain a parental consent from the minor’s parent or legal guardian prior to processing such Personal Information.
SPNI respects your privacy and is committed to protecting the Personal Information that you provide, in connection with your use of its Application. SPNI takes reasonable and appropriate precautions to protect your Personal Information from unauthorized disclosure and to prevent possible security breaches. SPNI has implemented a code of best practices for data protection which is compliant with the IS / ISO / IEC 27001 standard and hence in compliance with the standards set out under the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
SPNI incorporates commercially reasonable safeguards to help protect and secure your personal information. However, because electronic data can be intercepted, corrupted, lost or destroyed, please note that SPNI cannot ensure or warrant the security of any data, and your use of the Application is at your own risk. We are continuously implementing and updating administrative, technical and physical security measures to help protect your information against unauthorized access, loss, destruction or alteration If you know or have reason to believe that your account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact Us using the contact information provided below.